Service

FAQ —

Contact & queries, ensuring a seamless experience as you navigate your order.

You have another unlisted question?

Reaching our dedicated support team, offering assistance, information, and a personal chat to our services.

Domestic shipment will take 1-3 working days, and International shipment will take 7-14 days. Please note, time may vary due to weather, customs, or any unforeseen variables. 

Will I be charged duties and taxes?

Beyond is not responsible for any import fees, customs, duties, or other taxes imposed by your respective country.

Payment

For any inquiries please email us at info.beyondrunning@gmail.com or DM us on instagram @beyond___running.

We accept exchange in size within 7 days of your day of shipment. To initiate exchange in size please DM our Instagram @beyond___running. If your preferred size is not available, please ask our staff for a refund. The estimated refund is total price minus shipping cost. This policy does not applies for international orders.

We put measurements of each product in the product description. Our clothes are all true to size. If you are not sure about which size to choose, please feel free to contact us.

Machine wash cold. Use powdered detergent. Do not wring excess water. Air dry or tumble dry on low heat. Do not use bleach or dryer sheets. Do not dry-clean. If needed, iron on a cool setting to avoid damaging logos or designs.